“What it (MUL) did to Premier Automobiles Ltd. and Hindustan Motors is now being done to it.”
- AN MUL Rival.
History
MUL was a joint venture created in February 1981 between Japan’s Suzuki Motor Company and the Indian Government when the latter decided to produce small, economical [...]
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What is E – Loyalty ?
This is a new Concept in the field of loyalty from my belief. Where in Website and technology is added as a part of loyalty. Also Customer Service, Brand Building, Trust & Security and Value Proposition includes into it. Diagram will Explain the whole Structure for [...]
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Strengths : -
Right strategy for the right products.
Superior customer service vs. competitors.
Great Brand Image.
Products have required accreditation.
High degree of customer satisfaction.
Good place to work
Lower response time with efficient and effective service.
Dedicated workforce aiming at making a long-term career in the field.
Weakness : – [...]
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Introduction
The Bharat Sanchar Nigam Ltd launched Mobile Cellular Services in India in the year 2000 under which Pre-paid and post-paid cell phone connections are sold to customers through a network of Customer Service Centers (CSC), distributors and dealers spread over the country.
SIM card distribution to [...]
more→In the changing business scenario customer service is assuming a prominent place. This is the result of competition that is sweeping the modern business scene. Customer’s perceptions & expectations have under gone change. Customer dissatisfaction is loss of business and reputation. Hence the new status of customer satisfaction. A good production function produces [...]
more→Definitions of Supply Chain Management:
Supply Chain Management is the management of the entire value-added chain, from the supplier to manufacturer right through to the retailer and the final customer. SCM has three primary goals: Reduce inventory, increase the transaction [...]
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