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Articles tagged with: Customer Satisfaction

Written By: Yogin Vora on September 4, 2011 1 Comment
What keeps Customer Satisfied ?

Are Customer Satisfied? There are few Ways the Customer feels that they are satisfied as follow -

-  Knowledgeable and available staff : Gone are the days when a consumer was made to wait for hours meet his/her requirement. Availability of skilled staff keeping customers in mind is a key to maintain relations with [...]

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Written By: Yogin Vora on May 6, 2010 1 Comment
Maruti Udyog Limited (MUL)

MUL

 

“What it (MUL) did to Premier Automobiles Ltd. and Hindustan Motors is now being done to it.”

- AN MUL Rival.

History

MUL was a joint venture created in February 1981 between Japan’s Suzuki Motor Company and the Indian Government when the latter decided to produce small, economical [...]

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Written By: Yogin Vora on August 6, 2009 1 Comment

Introduction

In 1895 in Czechoslovakia, two keen cyclists, Vaclav Laurin and Vaclav Klement, designed and produced their own bicycle. Their business became Skoda in 1925. Skoda went on to manufacture cycles, cars, farm ploughs and airplanes in Eastern Europe. Å koda overcame hard times over the next 65 years. These included war, economic [...]

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Written By: Yogin Vora on May 26, 2009 No Comment
SWOT Analysis of HDFC Bank

SWOT of HDFC Bank

Strengths : -

Right strategy for the right products.
Superior customer service vs. competitors.
Great Brand Image.
Products have required accreditation.
High degree of customer satisfaction.
Good place to work
Lower response time with efficient and effective service.
Dedicated workforce aiming at making a long-term career in the field.

Weakness : – [...]

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