Are Customer Satisfied? There are few Ways the Customer feels that they are satisfied as follow -
- Knowledgeable and available staff : Gone are the days when a consumer was made to wait for hours meet his/her requirement. Availability of skilled staff keeping customers in mind is a key to maintain relations with [...]
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Introduction on Banking Sector
The Banking sector in India has always been one of the most preferred avenues of employment. In the current decade, this has emerged as a resurgent sector in the Indian economy. As per the McKinsey report ‘India Banking 2010’, the banking sector index has grown at a compounded [...]
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ICICI Bank is India’s second-largest bank with total assets of Rs. 3,663.74 billion (US$ 76 billion) at September 30, 2009 and profit after tax Rs. 19.18 billion (US$ 398.8 million) for the half year ended September 30, 2009. The Bank has a network of 1,588 branches and about 4,883 ATMs in [...]
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HR Planning!
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