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Written By: Yogin Vora on March 8, 2009 No Comment
Business Process Mapping and Re-Design : BSNL MOBILE CELLULAR SERVICE

Introduction

The Bharat Sanchar Nigam Ltd launched Mobile Cellular Services in India in the year 2000 under which Pre-paid and post-paid cell phone connections are sold to customers through a network of Customer Service Centers (CSC), distributors and dealers spread over the country.

SIM card distribution to [...]

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